Palliative care at the front door
The number of people presenting to unscheduled and emergency care with palliative care needs is increasing in response to a complex variety of reasons. This poses challenges for Emergency teams who need to manage the presenting symptoms and issues and deal with sensitive conversations and decisions at pace.
Palliative care at the front door is part of the ‘at the front door’ series of CPD events provided by Cardiff University CPD team and builds on the palliative care portfolio of short courses.
The aim of this CPD event is to highlight support and management strategies for common palliative care presentations to unscheduled and emergency care and to equip participants with additional tools and skills for communicating in this setting.
No upcoming dates available
There are currently no upcoming dates available for this course, but you can register your interest. We will be in touch when a new course date is scheduled.
Thank you
You have successfully registered your interest in this course. We will be in touch if new dates become available.
Who it’s for
This course is suitable for all health care professionals and paramedics working in or alongside unscheduled /emergency care. All members of the multidisciplinary team are welcome.
What you’ll learn
Attending the course will enable you to understand the current evidence for patients with palliative care needs presenting to unscheduled care – their patterns of referral and usual presentations. Support and management strategies for the most common presentations will be discussed in addition to some useful communication skills tools adapted for the fast-paced environment.
Topics covered
Evidence of palliative care needs presenting to emergency departments from the literature and from the Welsh Ambulance Service and the current response to palliative care needs.
The experience of managing palliative care needs ‘at the front door’.
Toolkits for Symptom control, sending people home, communication skills.
Timetable
| 08:45 | Registration |
| 09:00 | Introduction to the day EVIDENCE |
| 09:45 | EVIDENCE Why do people with palliative care needs present to the Emergency Services? Experience from the Welsh Ambulance Service |
| 10:30 | PRACTICE The Emergency Department Experience of managing palliative care needs |
| 11:00 | Coffee break |
| 11:15 | WORKSHOP Symptom control toolkit |
| 12:00 | WORKSHOP Sending people home toolkit |
| 12:30 | WORKSHOP Communication skills for palliative and end of life care in emergency situations - toolkit |
| 13:00 | Evaluation and close |
Benefits
By the end of the course, you will be equipped with knowledge about:
- the usual causes for presentations of patients with palliative care needs to unscheduled/emergency care
- effective and appropriate management of palliative care presentations within the emergency department/unscheduled care
- additional development of their usual communication skills for maximal impact in this setting
Delivery
The course is led by members of the unscheduled and emergency care departments, palliative care and the Welsh ambulance service.
