Increase in student satisfaction scores for School of Modern Languages

The School of Modern Languages has achieved a significant increase in student satisfaction in this year’s National Student Survey (NSS) results.

Published annually, the NSS asks undergraduates to rate their University experience in categories that include teaching, academic support and personal development.

83% of our final-year undergraduate students were satisfied with their overall experience at the School which is a substantial improvement from 78% in 2015. Overall satisfaction is one of seven thematic areas of the survey and the vast majority of these areas saw a positive increase in rating for the School in NSS 2016.

The School has focussed particularly on assessment and feedback over the past year, and we are delighted to see an overall increase of 12% in student satisfaction in NSS 2016.

Professor Rachael Langford, Head of School, said: “Our students are our most important stakeholders and we take their feedback very seriously. I am therefore very pleased indeed to see our students rate the School of Modern Languages in such a positive way. We are a highly student-focussed community with very good facilities for teaching and learning. Our graduates are extremely linguistically proficient and culturally aware and have excellent career prospects. Staff have worked intensively in partnership with students and the university to enhance our students’ experience of teaching and learning and we will continue to advance our teaching and learning practice as we respond to student feedback.”

The School of Modern Languages was rated particularly highly in a number of specific areas:

• Staff are good at explaining things. (93% agreed)
• I have been able to access general IT resources when I needed to. (94% agreed)
• The library resources and services are good enough for my needs. (95%)