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What we learned at Cardiff Conversations: Navigating Disinformation with Babita Sharma

12 November 2024

Babita Sharma and panel from Security, Crime and INtelligence Interview listen to a question at Cardiff Conversations event

Our second Cardiff Conversations event saw journalist Babita Sharma and a panel of experts from our Security, Crime and Intelligence Innovation Institute discuss the changing landscape of disinformation and what steps we can take to navigate news and digital media now and in future.

“Just because something is being fed to us doesn’t mean that it’s true. It’s up to us as individuals to call that out when we see it,” said Babita as she explained how the landscape of news and journalism is changing.

What is disinformation?

Disinformation involves communications deliberately designed and delivered to mislead. It is closely aligned and sometimes overlaps with propaganda, conspiracy theories and misinformation, which is unintentionally misleading. The first written reference to misinformation in English language was 1601 during the English Civil War.

Warning signs

Babita’s keynote outlined ways in which digital media can be a powerful tool but one that must be used carefully; she highlighted examples of biases which could indicate the need for critical thinking. Information that attacks others on the grounds of gender, race, ethnicity, religion or socio-economic status can all be warning signs for disinformation.

“Gender disinformation should be treated for all of us as an early warning system. Women, and particularly women in politics, are a key target for abuse and hate online. It often precedes broader disinformation campaigns targeting women in positions of power with the aim of silencing and discrediting female voices. This pattern is a canary in the coalmine for the health of our information systems as a whole.”

Our role in identifying disinformation

Research shows that as individuals, we see ourselves as least responsible for stopping the spread of disinformation; members of the panel argued against this and emphasised the agency we each hold in dealing with online media and potential disinformation.

According to the Centre for Countering Digital Hate, Elon Musk’s political posts on X have now amassed more than 17 billion views, with 87 of them promoting claims that have been rated ‘false or misleading’ by independent fact checkers.  Disinformation is about our shared reality and our ability to make informed decisions, so the role of fact-checking and reviewing is going to be even more important in future.

Responsible development of AI

AI is a vital part of the conversation around disinformation as it becomes increasingly difficult for the average person to distinguish fact from fiction. There’s a documented lack of diversity in AI development, causing huge concern, because it leads to a perpetuation of societal biases. Language models struggle to represent or understand cultural nuances. Facial recognition technologies have a higher error rate for women and people of colour due to inadequate representation in training datasets.

How to navigate disinformation and misinformation online

Think about the moment in which this information is reaching you. Disinformation aims to bypass your critical scrutiny, by using emotive language and avoiding your rational response. Hone your ability to decipher information and context.

Many media organisations in the UK, including BBC and Channel 4, now have their own fact checking arm to review news and trace incorrect claims. Full Fact is a UK charity which fact checks claims made by those in public life, including politicians, news organisations and public institutions.

Our brains are wired to make cognitive shortcuts and disinformation is designed to play into that. Deliberately look for alternative voices, browse different news sources every day and make use of tools that aggregate news from different sources.

Disinformation is not just a buzzword; it poses a serious threat to our democratic institutions and social fabric. It can be counteracted by an increased understanding of its mechanisms and impact, alongside advocating for diversity in technology and leadership. We can trust again but we must ensure we navigate disinformation with our eyes wide open.

Watch the full talk

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