School scores highly for overall student satisfaction

Cardiff Business School has scored 87% for overall student satisfaction in the 2015 National Student Survey (NSS).

Published annually, the NSS asks undergraduates to rate their University experience in areas including teaching, academic support and personal development.

The overall picture for the School was positive with students expressing satisfaction with the following statements:

• I have been able to access general IT resources when I needed to (94%)
• Any changes in the course or teaching have been communicated effectively (92%)
• I have been able to contact staff when I needed to (91%)

The School also scored well in other areas such as learning resources (92%) and organisation and management (88%).

Professor Martin Kitchener, Dean and Head of Cardiff Business School, said: “These results are important to us as they represent the actual views of our students. As a School we are committed to ensuring that our students have the very best experience here in Cardiff.

“Despite good results, we are not complacent and will work to ensure that student satisfaction and other measures rise.”

Cardiff University has also recorded its highest level of overall student satisfaction at 90%, above both the Welsh (85%) and sector-wide (86%) averages.

Up 1% on the previous year, the results put the university above both the Welsh (85%) and sector-wide (86%) average for overall satisfaction.