Get to know your key sources of support
Last updated: 12/12/2024 12:46
Where to find help and support.
Don't hesitate to reach out if you need assistance at any point in your student life. Whether you need help with your studies, finances or personal wellbeing, we’re here to support you.
Student intranet
Once you’ve completed online enrolment and received your username and password, you’ll be able to access the student intranet. The intranet is your gateway to all the tools, applications, resources and services you’ll need to support you at university.
Personal tutor
You’ll be assigned a personal tutor at the beginning of your programme. A personal tutor is an academic member of staff from your school who’ll provide you with academic and pastoral guidance and support throughout your student life.
Student Connect
Student Connect is here to connect you to the services and support you need throughout your student life. Whether you’re looking for help with the enrolment process, need financial advice, or have concerns about your mental wellbeing, our advisers are here to help. Raise an enquiry via the Student Connect portal or visit the Centre for Student Life.
Student Mentor
Current students are in the best position to answer your questions about academic and student life at Cardiff. You’ll be matched with a student mentor from your school when you arrive.
Residence Life team
We understand living away from home for the first time can be exciting and challenging. Our Residence Life team runs a wide range of free events in university accommodation, allowing you to meet new people and chat with our Residence Life Assistants (RLA). RLA’s are current students who have lived in university accommodation and are there to support you if you’re struggling with the transition to university life.
Study skills support
Developing your study skills is essential to ensure you complete your course to the best of your ability and the highest standards. That's why we offer staff support, resources, and events to help you grow.
Topics covered on the student intranet include:
- revision and exams
- time management
- finding and selecting information
- critical reading and analysis
- listening and notes
- writing
- presentations
- group work
- referencing and academic integrity
- research methods and data analysis
As well as study skills support, there's also support to develop your:
- language skills - English, Welsh and foreign languages
- digital skills
- employability skills and graduate attributes
Pastoral and spiritual support
Our chaplaincy is a safe and welcoming service for people of all faiths and none.
Students’ Union
The Students’ Union provides independent advice and support.
Whether you are coming to Cardiff from near or far, you’ll be joining a thriving community.