Multi-Factor Authentication (MFA)

Multi-Factor Authentication adds an extra layer of login security to your university account by verifying your sign-in via another device.

Remember to keep your preferred MFA method, such as the Authenticator app on your phone, available whenever you log in.

Need further help? Read our guidance on:

• setting up your MFA methods. You should set up at least two MFA methods so you can access your account if you’re unable to use your first MFA method
• changing your device or contact number
• using MFA when you do not have an active data or phone signal connection

If you are unable to use your chosen primary or secondary Multi-Factor Authentication (MFA) method, you can gain temporary access to set up a new method yourself without contacting IT Support.

Please note this service is available to undergraduate and postgraduate taught students. Staff and postgraduate research students should book an appointment for over-the-phone help with Multi-Factor Authentication (MFA).