Applicants and offer holders
We are here to help with any questions you have about an application you have made for one of our courses or our residences.
International students should contact our International team for assistance.
Contact the Residences team for help with a query about our accommodation.
Our Admissions teams will be able to help with questions about an existing application. There are a number of ways to connect with the team listed below.
Send us a message
Live chat
Our web chat service makes it possible to talk to a member of our team online. When our chat facility is available, a blue chat icon will appear at the bottom-right corner of the screen.
You will have the option to:
- live chat with a member of staff
- message a student ambassador via UniBuddy
- find answers to simple questions using our chatbot
Please note that our live chat facility is not available during busy periods.
Call us
If your enquiry is urgent, you can call our Admissions team on +44 (0)29 2087 9999.
Our advisors are available from Monday to Friday, 09:00 to 17:00, excluding bank holidays.
International enquiries
If you have a question about your application or offer, please contact our International team directly on:
International
Accommodation enquiries
If you have any questions about our accommodation, you can contact our Residences team.
Residences Office
Read more information about our accommodation options and life in student accommodation.