Service delivery and organisation

We focus on understanding current and emerging ways of organising and delivering care, and on using this knowledge to improve the experiences of people using, and working in, services.

Our research theme brings together evidence syntheses, qualitative, quantitative and mixed methods studies that investigate the organisation and delivery of health and social care from multiple perspectives. Our research is informed by an understanding of care delivery as a complex system, and by working with service users as collaborators, our aim is to produce findings that directly inform improvements in health and social care provision.

Research portfolio

Our research portfolio currently addresses:

innovations in the health and social care workforce and the impact of these for staff, service users and carers
new models of providing care and new approaches to practice
enhanced patient safety systems
patient, service user and carer experiences.

Our projects consist of interdisciplinary collaborations with health and social care practitioners and researchers from across both Cardiff University and internationally excellent Universities in the UK and around the World.

Expertise and collaboration

Our research staff have backgrounds in healthcare professional practice, can draw on a wide variety of qualitative, quantitative and mixed methods approaches, and are informed by theories and ideas from the health, management and social sciences.

As researchers we are committed to meaningful engagement with all stakeholder groups, including people using services as well as those leading, managing and providing face-to-face care.

Our members are actively engaged with health policy, strategy development, clinical and educational innovation in Wales and beyond.

We are committed to peer support and mentorship, and building capacity and capability across health and social care research.

PhD applications

PhD applications are welcomed on a range of topics. Applications should directly address a research topic identified by the theme’s supervisors. Topics are identified on supervisors’ web profiles. Applications which do not address a supervisor’s preferred topic area for supervision are unlikely to be successful.

Apply for a PhD in Healthcare Sciences