Register and book tickets
Last updated: 25/03/2025 14:58
Information on how to register for Graduation and book tickets.
Graduation invitations will be sent via email in April, when bookings open. Bookings will close on Tuesday 24 June 2025 at 23:59 GMT.
To be eligible to attend graduation you must successfully complete your course before your graduation date and settle all fees and outstanding debts to the university.
Tell us if you are attending
You must confirm whether you will attend or not; and provide information about your requirements and request any reasonable adjustments so that we can plan accordingly.
You register your attendance using SIMS Online. Details on how to do this can be found in your invitation email.
You will receive email confirmation of your intention to attend when you have completed registration.
Book your tickets
Graduates and guests need a ticket to enter a School’s graduation ceremony at Utilita Arena and its reception event at Graduation Gardens. The same ticket is used to enter both events.
Marston Events are our ticketing partner. You will need to use your student ID number to access the ticket system, where you can book:
- your ticket
- 2 free guest tickets
- additional guest tickets at a cost of £30 each.
Children over 2 must have tickets for ceremonies and school reception events, and pets are prohibited.
Digital tickets
Digital tickets will be emailed to graduates in July. If you have not received your tickets 5 working days before your ceremony, or have any issues accessing them, contact Marston Events. We recommend downloading your tickets in advance to avoid any issues with Wi-Fi on the day.
All seating is allocated in advance and will be detailed on digital tickets. Due to the volume of visitors at Graduation, seating cannot be altered, and tickets should not be shared.
All ticket holders should adhere to the strict safety measures in place at all Graduation venues.
When arriving at Utilita Arena, be aware that bag searches will be conducted. Pushchairs are not allowed in the arena, but a buggy park is available. Find out more about Utilita Arena.
Live broadcasts
Anyone unable to attend graduation ceremonies in person can access the broadcast live online and at the Students’ Union. The week before graduation, our ceremony schedule will provide YouTube and Weibo links to live broadcasts.
Unable to attend
We recommend only attending Graduation if you have completed your course. If you have booked but have not successfully passed your course and need to resit exams or your final year, contact us to discuss your circumstances and possible refunds.
If you experience serious personal circumstances leading up to or during Graduation week, you may be eligible for a refund of the cost of your gown and any extra tickets that you have purchased.
To qualify for a refund, you must provide information about your circumstances and demonstrate that they are serious or exceptional, unforeseen or unavoidable, and close in time to Graduation, or where you can prove that the circumstances continued to impact your ability to attend Graduation.
Contact us by Friday 19 July, 23:59 GMT, to request a refund, email registrysupport@cardiff.ac.uk
Contact us
Contact Marston Events if you have any questions about booking tickets.
Get in touch if you have questions about registering for Graduation or your invitation.