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Revolutionising visitor experiences of cultural heritage

Unleashing the power of artificial intelligence chattable avatars in interactive exhibitions.

Led the School of Computer Science and Informatics, in collaboration with the Bath Assembly Rooms run by the National Trust, this project aimed to enhance the visitor experience with cultural heritage by developing Artificial intelligence-powered chattable avatars that create immersive experiences in interactive exhibitions.

Leveraging cutting-edge AI technologies, avatars are capable of transforming traditional static displays of cultural heritage into interactive encounters.

Rethinking connections to the past

The project aimed to animate the story of Georgian Bath through state-of-the-art technology in chattable avatars, programmed to be contextually aware and informed about the rich heritage and history of the assembly rooms and help visitors rethink their connections to the past.

This technology allows visitors to interact with artificial agents, creating immersive experiences that not only captivate and educate but also unlock new dimensions of learning, storytelling, and engagement, which positions cultural heritage as a beacon of discovery and transformation in the digital era.

The project had two phases – to conduct a technical review for avatar development and to conduct a co-production workshop with the Bath Assembly Rooms and National Trust staff and visitors to help design the avatars' personalities, appearances and address ethical considerations.

The outcomes of the project included a development framework, including software, user interface, and documentation, to create and configure chattable avatars for interactive exhibitions.

Next steps

The longer-term aspirations and outcomes of this project are to transform learning and education by using AI technologies in cultural heritage preservation and interpretation. Chattable avatars offer immersive, interactive experiences that foster curiosity, critical thinking, and lifelong learning. This transformation has the potential to enhance societal understanding and appreciation of cultural heritage.

Contact

For further information about this project, contact:

Picture of Yipeng Qin

Dr Yipeng Qin

Senior Lecturer; Deputy Director of Research

Telephone
+44 29208 75537
Email
QinY16@cardiff.ac.uk