Coaching and Mentoring
Level 1 (CQFW Level 4), 10 Credits.
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Coaching and mentoring is used more and more, supporting individuals achieve their goals in many areas of life. Within the 10 weeks you will understand what it is, how it works and how to do it. As a coach or mentor the course will develop your ability to establish rapport, develop listening skills and the ability to pick up and respond to issues raised by your client. In the safe environment of the classroom new skills will be practiced each week. Along-side your developing practice, recent research will help inform class and individual reflection and evaluation.
Who is this course for?
The course is open to all.
Learning and Teaching
The syllabus includes:
- What is coaching and mentoring
- Understanding the components of the relationship with clients
- How rapport is established – communication skills / active listening.
- Dealing with diversity issues
- Support techniques – Egan Skilled Helper
- Motivation strategies – Goal setting
- Boundaries and confidentiality.
- Monitoring and evaluation mechanisms for achievements
- Contexts for coaching – case studies
Coursework and Assessment
To award credits we need to have evidence of the knowledge and skills you have gained or improved. Some of this has to be in a form that can be shown to external examiners so that we can be absolutely sure that standards are met across all courses and subjects.
The assessment for this course is will be ongoing through small exercises, some practical and completed in class, others set as homework. In addition a longer written assignment of 1000 words will be required which may be delivered to the class as a presentation. (This will be agreed with the class in the first few weeks)
The most important element of assessment is that it should enhance your learning. Our methods are designed to increase your confidence and we try very hard to devise ways of assessing you that are enjoyable and suitable for adults with busy lives.
- Rogers, J. (2009) Coaching Skills A Handbook. Open University Press
- Clutterbuck, D. (2004) Everyone Needs a Mentor: Fostering talent in your organisation. 4th edition London: CIPD
- Clutterbuck, D. and Ragins, B.R., (2002) Mentoring and Diversity: An International Perspective Oxford: Butterworth-Heinemann
- Conway, C. (1998) Strategies for Mentoring: A Blueprint for Successful Organisational Development, Chichester: John Wiley
- Miller, A., (2002) Mentoring students and young people: A handbook of effective practice London: Kogan Page.
As a student on this course you are entitled to join and use the University library and computing facilities. You can find out more about these facilities on our website http://www.cardiff.ac.uk/learn under Student Information, or by ringing the Centre on (029) 2087 0000.
Accessibility of Courses
Our aim is access for all. We aim to provide a confidential advice and support service for any student with a long term medical condition, disability or specific learning difficulty. We are able to offer one-to-one advice about disability, pre-enrolment visits, liaison with tutors and co-ordinating lecturers, material in alternative formats, arrangements for accessible courses, assessment arrangements, loan equipment and Dyslexia screening. Please contact the Centre on (029) 2087 0000 for an information leaflet.
A range of further information can be found on our web site http://www.cardiff.ac.uk/learn or in Choices. This includes the times and dates of courses and an explanation of accreditation and credit levels.